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Marques Brown, B.A. has held several roles in the past six years. In 2022, they were appointed Director of Membership Experience at GradGuard - College Life Protected. In 2021, they were a Sr. Manager Centralized Call Center, Service Operations-Team Lead & Training Supervisor, and Service Operations-Team Lead Supervisor at Aetna, a CVS Health Company. In 2020, they were a National Catastrophe Team P&C Claim Service Analyst II at Allstate, traveling to loss sites across the country and using advanced video technology to collaborate with onsite vendors. In 2019, they were a Claims Supervisor at Safelite Solutions. Finally, in 2016, they were an Enterprise Technology, Planning & Management Administrative Assistant and Training & Development Supervisor at State Farm.

Marques Brown obtained their Bachelor of Arts (B.A.) in Corporate Communication/Interpersonal Communication from Eastern Illinois University between 2014 and 2016. Prior to that, they obtained their Associate of Arts (A.A.) in Mass Communication/Media Studies from Illinois Central College between 2012 and 2014. Marques Brown also attended Normal Community West High School between 2008 and 2012. In addition, they obtained a Mental Health First Aid Certification Adult/Youth from Mental Health First Aid (MHFA) England in March 2022 and an Enterprise Training Certification from State Farm in May 2018.