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Kim Smith has a diverse work experience in the senior care industry. Kim started their career as a National Sales Manager at Our Parents, formally Seniorliving.net in 2013. In 2016, they joined Senior Lifestyle as a Senior Sales and Marketing Specialist and later became a Regional Director of Operations. Since 2018, they have been working as a Regional Director of Sales at Grace Management, Inc.

Kim Smith completed a Bachelor's degree in Social Work at Shepherd University from 1981 to 1985. Later, from 1990 to 1992, they pursued a Master's degree in Social Work from the University of Maryland Baltimore.