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Vanessa Lee is an experienced IT professional currently serving as an IT Support Specialist at Grabber Construction Products since April 2023. Prior to this role, Vanessa held various positions at the BYU Office of Information Technology from March 2019 to April 2023, including Service Desk Supervisor, Senior Analyst, and Computer Support Specialist. In these roles, Vanessa effectively managed IT support for over 30,000 students and faculty members, overseeing support analysts and providing advanced troubleshooting for complex issues. Vanessa earned a Bachelor's degree in Editing and Publishing from Brigham Young University in April 2023.