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John Alden is currently the Associate Director of Product at Gr0. Prior to this, they worked as an IT Helpdesk at Liberty University and as a Team Leader at Chick-fil-A-Franchise. John has a passion for technology and customer service. John excels in managing schedules, employees, and customer satisfaction in a high-stress, fast-paced environment. John is also responsible for ensuring all products and workstations meet required health and safety standards.

John Alden has a Bachelor of Science in Information Technology: Data Networking and Security from Liberty University. John also has certification from monday.com in Monday.com Product Certification and from Notion in Notion Certified.