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Luis Salazar is an experienced IT professional with a diverse background in technical support and service desk roles. Currently serving as a Service Desk Engineer at GPL Technologies since January 2020, Luis previously held positions including Tier 2 Support Engineer at EX2 Outcoding, IT Service Desk Analyst at Auxis, and BlackBerry Enterprise Server Analyst at Teleperformance. Luis began a career in technical support at First Base, providing antivirus support and sales assistance. With a strong focus on service desk operations and technical support across various platforms, Luis demonstrates a commitment to enhancing user experiences through effective troubleshooting and customer service.