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Andrew Li has a strong background in learning management and customer relationship management. Andrew worked at HSBC from 2002 to 2014, serving as a Customer Relationship Manager and later as a Learning Manager ASP, specializing in sales relationship management. In 2014, they joined GP Strategies Corporation as a Learning Manager, responsible for ASP training, and later became a Senior Learning Manager and Regional Master Trainer.

Andrew Li has a Master of Business degree in E-Commerce/Electronic Commerce from Curtin University. Andrew also holds a Bachelor of Arts degree in Economics from Carleton University. Additionally, they are a Certificated Behavioural Consultant from THE INSTITUTE FOR MOTIVATIONAL LIVING INC, USA.