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Eric Otenburg is a seasoned IT professional with extensive experience in system administration and desktop support. Currently serving as a Senior IT Administrator at GovX since June 2021, Eric is responsible for managing critical IT functions. Previously, Eric held the position of Senior Desktop Support Specialist at Gafcon, Inc. from October 2007 to May 2021, where key responsibilities included managing corporate backups, VPN client support, asset management, and vendor relations. Eric also has a strong background in network infrastructure and user account management from time spent as a System Administrator at SharePoint360, a Gafcon subsidiary, from 2007 to 2012. Early career experience includes serving as a Help Desk Engineer II at Mitchell International, providing support to over 1,100 employees. Eric's educational background includes studies at Coleman College from 1998 to 2000.