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Nikolajs Goncarovs is an experienced professional with a strong background in the hospitality and customer service industries. Currently serving as General Manager at Gourmet Burger Kitchen since December 2014, Nikolajs also held the position of Assistant Manager within the same company. Prior experience includes a role as Customer Service Executive at Booking.com from May 2013 to December 2014. Educational qualifications include a BA in Creative Music Technology from Anglia Ruskin University (2008-2011) and a certificate in general secondary education with a focus on Information Technology from Cambridge Regional College (2013) and Information and System Technologies secondary school (2005-2008).