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Santiago Pintos began their career in 2009 as a Photo Lab Technician/Customer Service Associate at CVS Pharmacy. In 2011, they became a Physics Lab Assistant at Florida International University, where they taught alongside an instructor and set up lab equipment. In 2012, they began interning as a Software Developer at World Fuel Services, where they improved monitoring of employees and project schedules by creating two dynamic, custom made applications. Also in 2012, Santiago became a Lead Software Engineer at GoToItSolutions, where they led a small consulting and software development company specializing in creating custom software tools for diverse businesses. Santiago improved and digitized operations of multi-million dollar companies, and designed and implemented cross-platform systems for various clients in various industries.

Santiago Pintos obtained a Bachelor's Degree in Computer Science and Business from Florida International University (FIU) between 2009 and 2013. Santiago also attended The Honors College at FIU during that same period. In 2020, they earned a Master of Business Administration (MBA) in Business Analytics from the FIU College of Business. Santiago has also obtained several certifications, including Excel 2013 Essential Training from LinkedIn in 2020, Accounting Foundations: Managerial Accounting from LinkedIn in 2019, ASP.NET MVC, HTML/CSS, JavaScript, C#, and SQL from TestDome in 2017, and Lean Six Sigma Green Belt from GoLeanSixSigma.com.