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Katie Steward has extensive experience in various roles such as Sr. Product Marketing Manager, Partner Management Specialist, Team Lead, Customer Care, Sr. User Services Representative, Customer Care, and Customer Care Manager. Katie has a background in illustration and graphic design. Katie is skilled in managing teams, developing training materials, analyzing metrics, improving customer experience, collaborating cross-functionally, and resolving customer escalations. Katie has a strong focus on quality, productivity, and operational efficiencies. Throughout their career, Katie has demonstrated leadership, creativity, and dedication to enhancing customer satisfaction.