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Jen Mathews has a diverse and extensive work experience in the field of public relations and marketing. Jen began their career in 2005 as an Advertising and Publicity Assistant at Allied Integrated Marketing, where they assisted in creating and organizing promotional events for major movie studios and supported press tours for industry professionals. In 2007, they were promoted to a Senior Publicist role, where they managed and executed publicity and marketing campaigns for various motion picture studio clients and oversaw an internship program. In 2012, they joined Zipcar as a Public Relations Manager, where they managed PR and media relations, developed messaging for membership growth, and facilitated key partnerships. Jen then moved to GoTo in 2015, initially as a Senior Public Relations Manager and later as the Global Lead for External Communications. Currently, they hold the position of Director of Public Relations at GoTo.

Jen Mathews received a Bachelor of Arts degree in Communication Studies and Media Studies from Northeastern University, where they attended from 2003 to 2007. Jen also participated in a Study Abroad Program at the University of Canterbury.