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Cody Parson is an experienced Customer Success Manager at GoTo, where responsibilities include onboarding and adoption support for the Unified Communications and Collaboration suite. Parson ensures seamless implementation for both new and existing customers, acting as a trusted advisor and resource throughout their transition to GoTo products. Prior to this role, Parson served as a Corporate Account Services Specialist, specializing in SaaS offerings following the 2017 merger with LogMeIn, and began as a Global Customer Support Coordinator at Citrix Systems. Earlier experience includes positions as a Remote Technology Consultant and Neighborhood Technology Consultant at Make It Work, where Parson addressed client satisfaction and technology service needs. Educational background includes studies at Santa Barbara City College and Santa Rosa Junior College.