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Mattias Nybom has extensive experience in the hospitality and airline industries. Currently serving as Inhouse Sales Manager at Gothia Towers since January 2016, previous roles include Front Office Manager and Guest Service Manager. Prior to Gothia Towers, Mattias worked at Inflight Service from April 2012 to January 2016 as a Customer Service and Sales Instructor, providing training across the Nordic region. Mattias also held various positions at Nova Airlines AB from November 1997 to January 2016, including Sales & Service Coordinator and Cabin Manager, where responsibilities encompassed sales strategy and onboard safety and service management. Educational qualifications include a degree in Sales and Business Operations from TRT - Travel Retail Training, alongside certifications in Nutrition and Wellness Counseling, and a background in Building Engineering from Chalmers University of Technology.