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Susan Wang is currently working as a Customer Success Manager at Gorgias, a company providing integrated helpdesk solutions for e-commerce brands. Prior to this role, Susan held positions at que Factory as an Account Manager and Associate Account Manager, where Susan managed key accounts, strengthened relationships with retailers, and identified growth opportunities. Susan also gained experience in event management and marketing through internships at Another Planet Entertainment, Business Careers in Entertainment Association, and queueIn. Susan holds a Bachelor's Degree in Environmental Economics and Policy with a minor in Music from the University of California, Berkeley.