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Richard James has extensive experience in retail operations and consulting, currently serving as Retail Operations Manager at Goodwill of the Olympics & Rainier Region since September 2020. Prior roles include Retail Store Manager, Independent/Freelance ESL Teacher at My English Beijing, and consulting for Creative Makers Guild, LLC, where focus was on enhancing customer interactions and business development for small businesses. Richard also worked as an Independent Design Consultant at SignSee, Retail Manager at Frame Central, Purchasing Manager at Berglin Corporation, and Category Manager at Daniel Smith Artist Materials. The career began as a Graphic Designer at Freelance Graphics, following a Bachelor of Arts in Commercial Art and Graphic Technology from Walla Walla College.