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Joyce Boon (Schlatmann) is a seasoned professional with extensive experience in customer success and project management. Currently serving as a Customer Success Manager/Coach at GoodHabitz since September 2021, Joyce is dedicated to enhancing employee engagement with online training by integrating GoodHabitz into corporate culture and learning strategies. Previous roles include Customer Success Representative at Sendcloud, Senior Quality and Compliance Agent at Trustpilot, and various positions at Gemeente Eindhoven, where Joyce led projects on sustainable mobility, coordinated youth unemployment initiatives, and managed social welfare cases. Educational qualifications include a Master's Degree in Social Sciences from Utrecht University and a Master's Degree in Social Work and Services from Fontys University of Applied Sciences.