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Joseph Ferguson has a diverse work experience in various roles. From 2019 onwards, they have worked at Good Sam, starting as a Customer Service Supervisor and progressing to Operations Manager and Sr. Operations Manager in the Roadside & Travel Assist department. Joseph is currently serving as the Director of Operations. Before joining Good Sam, Joseph worked at Nordstrom as a Financial Service Specialist, where they advanced to the role of Financial Services Supervisor. Joseph'searliest role was as a Travel Agent at The Walt Disney Company.

Joseph Ferguson earned a Business Management Certification from Everest College City of Industry, where they studied Business Administration and Management from 2013 to 2015. Prior to that, they obtained a diploma from Warren High School, where their field of study is not specified. In addition to their formal education, Joseph has obtained several certifications in areas such as Improving Your Listening Skills, Inclusive Leadership, Managing Your Time, and Nordstrom Inclusive Leadership from LinkedIn. The specific months of when these certifications were obtained are not provided.