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Amy Gross has a diverse work experience that spans over several roles and industries. Amy started their career as a Licensed Massage Therapist, providing relaxation and therapy services to clients. In this role, they incorporated various techniques to address acute and chronic ailments and focused on pain relief. Amy also worked as a Paralegal at Griffin & Jordan, LLC, where they performed title searches and resolved issues related to clean, marketable titles. Amy gained experience in customer service and technical support through positions at Otelco, Inc., OpenTable, and Service Response Partners, LLC, where they troubleshooted network and software difficulties, configured routers, and provided wiring assistance. Amy also held various roles at NexxLinx, where they provided support for standardized test administration and technical assistance. Amy has experience in receptionist duties as well. Most recently, Amy worked at GoNetspeed in the Network Operations Center, where they are responsible for monitoring and maintaining network performance. Throughout their career, Amy has demonstrated a strong focus on customer service and a dedication to helping individuals in various capacities.

Amy Gross attended Watkins Mill High School from 1994 to 1999. After high school, they pursued a degree in Mechanical Engineering at Bradley University from 1999 to 2001. In 2002, Amy enrolled at Montgomery College, where they focused on Mathematics and completed their studies in 2007. Additionally, in 2006, Amy obtained NCBTMB Board Certification from the NCBTMB. Later, from 2003 to 2005, Amy attended the Potomac Massage Training Institute, where they completed a 600 Hour Program, although the specific field of study is not provided.