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Jules Breaux, MBA, is an accomplished professional with extensive experience in analytics, customer service, and organizational leadership. Currently serving as the Director of Analytics and Optimization and Director of Customer Service at Golfballs.com, Jules drives innovative strategies for customer engagement and data-driven decision-making. As the Founder and CEO of Jovial Business Solutions, Jules specializes in enhancing workflow processes and client retention to foster sustainable growth. Previous roles include Director of Campus Development at GradGuard, where Jules managed relationships with educational institutions, and several key positions at the University of Louisiana at Lafayette, including Adjunct Instructor and Director of Housing Business Operations. Jules holds an MBA and a Bachelor's degree in Hospitality Management from the University of Louisiana at Lafayette.