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Darius Dawson is a seasoned professional with extensive experience in customer care and operations management. Currently serving as Senior Manager of Customer Care at Golden Customer Care® since January 2023, Darius previously held the position of Senior Operations Manager at Progrexion, where responsibilities included managing the operational performance of Global Vendor Partners across multiple international sites. Darius's career began with Verizon, where a progression from Customer Service Coordinator to Manager of Customer Service Vendor Management included overseeing a large team of global partners and driving efficiency in customer support operations. Darius holds a Master of Science in Management and Leadership from Western Governors University, a Bachelor of Business Administration from Strayer University, and an Associate of Arts in Business Administration from Strayer University.