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Ondela Ntsompo is an experienced administrative professional with a solid background in public relations, communications, and customer service. Currently serving as an Administrative Assistant at Golden Arrow Bus Services since July 2021, Ondela manages accident reports, traffic fines, and various administrative tasks while previously holding the role of Public Relations Assistant at the same company. Ondela's career also includes positions at Silo, where responsibilities included retail sourcing coordination, and the City of Cape Town, focusing on communications and public relations initiatives. Ondela holds a Bachelor's degree in Public Relations Management and a National Diploma in the same field from Cape Peninsula University of Technology, along with an Advanced Diploma in Social Media Marketing from Shaw Academy.