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Megan Carlson Kladakis is a seasoned professional in nonprofit development and customer success with extensive experience in fostering donor engagement and increasing sustainable donations. Currently serving as the Senior Director of Customer Success at Harness since June 2019, Megan focuses on enhancing donor experiences for nonprofits across the U.S. Previously, in roles such as Associate Director of Development at Children's Home Network and Community Engagement Manager at Feeding Tampa Bay, Megan has successfully managed volunteer and donor relationships to support hunger relief initiatives. Early career achievements include significant fundraising success at Donorworx Inc., where Megan ranked in the top 2% of fundraisers, and operational responsibilities as a Retail Sales Associate at Triage Consignment LLC. Megan holds a Bachelor of Mass Communications degree, graduating Magna Cum Laude with a specialization in Public Relations/Image Management from the University of South Florida.