Katie Leegan has a diverse work experience spanning various roles and industries. Katie is currently working as the Director of Customer Success at goHappy, where they are responsible for revolutionizing how employers communicate and engage with frontline workers. Prior to this, Katie worked as a Yoga Instructor at Humble Haven Yoga.
At Snagajob, Katie held multiple roles, including Senior Manager of Account Management, Manager of Client Success, Team Lead of Client Executives, and Client Executive. In these positions, they demonstrated strong leadership skills by managing teams and achieving high renewal rates for existing clients. Katie also effectively utilized data and market insights to recommend additional products and drive client success.
Before joining Snagajob, Katie worked as a Junior Account Manager at CoStar Group, where they served as the main point of contact for a large number of clients, led annual subscription renewal efforts, and collaborated with various departments to ensure client satisfaction. As a Research Associate at CoStar Group, they established and maintained relationships with brokers, managed listings, and reported on market trends and real estate transactions.
Overall, Katie Leegan has proven herself to be a dedicated and versatile professional with expertise in customer success, account management, and relationship building across different industries.
Katie Leegan holds a Bachelor of Arts (BA) degree in Communication from Christopher Newport University. In addition to their degree, they have also obtained a certification as a Registered Yoga Teacher from Yoga Alliance in May 2018.
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