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Michael Phan has a diverse work experience in the field of HR/people operations. Michael started their career as an Administrative Consultant at Panasonic Industrial Devices Sales Company of America in 2014. In 2015, they worked as a Technical Recruiter at The Sourcery, where they recruited for various positions in different industries. From 2017 to 2019, they served as an HR Generalist at the Philadelphia Museum of Art, providing HR support to multiple departments. Since 2019, Michael has been working at GoFundMe, initially as a People Operations Generalist, then as a People Operations Partner, and currently as a Lead People Partner. In their current role, they support senior leaders and oversees people-related strategies in different teams, including product development, customer experience, and finance/business operations. Michael'sresponsibilities include performance management, strategic staffing, change management, and employee relations.

Michael Phan has a Master's degree in Human Resource Development from Villanova University. Michael also holds a Bachelor of Science (BS) in Biopsychology from UC Santa Barbara. Additionally, they obtained the Professional in Human Resources (PHR) certification from the HR Certification Institute (HRCI) in November 2018. Michael attended Bellarmine College Preparatory, but no degree or field of study is specified.