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Jared K is an experienced professional in customer success and management, currently serving as the Interim Manager of Customer Success at GoFundMe since December 2015. Jared K has held multiple roles within the company, including Senior Customer Success Manager and Senior Charity & Business Specialist, focusing on data analysis to enhance customer onboarding and engagement strategies, resulting in improved customer satisfaction and retention. With a proven track record of managing high-profile accounts, Jared K successfully directed large-scale projects and initiatives, achieving a 100% renewal rate for key clients. Throughout various roles, including those in customer care and support operations, Jared K has demonstrated expertise in training teams, optimizing content performance, implementing chat features, and performing quality assurance tasks. Prior experience includes leadership roles at Whole Foods Market, where Jared K managed workflows and team performance, with educational credentials in English from San Diego State University and Grossmont College.