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Carol Yang is an experienced professional with a strong background in product quality management across leading technology companies. Currently serving as a Senior Product Quality Manager at GoerTek Inc. since May 2015 and an In-Marketing Product Quality Manager at Microsoft since April 2014, Carol specializes in ownership of product quality issues, implementing best practices, and ensuring visibility of lessons learned in new products. Previous experience includes roles such as Product Quality Manager at Nokia and Care Project Engineer, focusing on customer service engineering and quality improvement initiatives. Carol also undertook a training role at COFCO Corporation, contributing to marketing plans and data analysis. Carol holds a Master of Arts degree from Capital University of Economics and Business.