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Lisa Norton possesses extensive experience in operations and supply chain management across multiple industries, including aviation and postal services. Currently serving as Chief Operating Officer at Godfrey Hirst since May 2023, Lisa previously held significant roles at Air New Zealand, where responsibilities included optimizing resource allocation and enhancing operational efficiency in cargo and ground operations. With a strong background in continuous improvement and business strategy, Lisa has also contributed to New Zealand Post as Solutions Delivery Manager and Programme Manager, focusing on customer relations and safety initiatives. Holding an MBA from The University of Auckland and a BCA from Victoria University of Wellington, Lisa is well-equipped with the academic credentials to support a successful career in leadership and management.