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Troy Jackson is an experienced case manager at Goddard Riverside Community Center, a position held since September 2006. Previously, Troy worked as a resident counselor at Weston United TLC from July 2003 to September 2005, providing support and teaching basic living skills to individuals in group homes. Troy holds a Bachelor's Degree in Electrical, Electronics and Communications Engineering from the New York Institute of Technology, obtained between 1986 and 1991, and a diploma from Mount Saint Michael Academy, completed in 1986.