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Douglas Santos Souza has over 12 years of work experience. In 2008, they started their career as an Assistente Técnico at Allgraphics Comunicação e Editoração Ltda, providing technical assistance in the creation and editing of materials for the mechanical industry. In 2011, they joined Agência Estado as a Suporte Técnico Receptivo, providing technical support for the company's tools for the financial market. In 2013, they began working at ConnectCom MicroSystems, Inc. as a Técnico Microinformática II Campo and at Unisys as a Customer Engineer 6. Douglas also worked at Grupo Viggo as a Cross T.I. in 2019, at Commcenter as an Executivo de vendas, and at Algar Telecom as a Consultor comercial. Currently, Douglas is employed at GoCache as a Junior Sales Executive and Inside Sales | Vendas - SDR/BDR.

Douglas Santos Souza's education history includes a Bachelor's degree in Management of Information Systems from Cruzeiro do Sul Virtual, a secondary school diploma from Escola Estadual Professor Isaltino de Mello, and a professional certification in Installation/Maintenance of PC's from Brava Cursos EAD. Douglas obtained their secondary school diploma from Escola Estadual Professor Isaltino de Mello between 2014 and 2016, and their Bachelor's degree between 2019 and 2022.