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Abigail Otwoma has worked for three companies since 2019. Abigail began working as a Waitress for Southern Sun Hotels in 2019 and then moved on to JSB Extrapower Limited in 2021 as a Front Office Receptionist. Most recently, they joined GoBEBA in 2021 as a Customer Success Intern and was later promoted to Customer Success Team Lead.

Abigail Otwoma attended Chuka University from 2017 to 2021, where they obtained a Bachelor's degree in Hotel Management.