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Crystal Spence has extensive work experience in various roles. Their most recent position was as a Client Care Representative at Go2 starting from February 2023. Prior to that, they worked as a Service Coordinator at Noontide Service Corporation from September 2021 to September 2022. Crystal also gained valuable experience as a Customer Care/Sales Agent/Workforce Management Analyst/Team Lead/HR Manager at Choose Pristine Inc. from February 2020 to January 2022. Before that, they worked as a Loan Officer at Progressive MicroFinance Ltd from June 2019 to August 2019. Crystal also held the position of Consultant at Sutherland Global Services from June 2015 to May 2019. Their earlier experience includes working as a Supervisor at Maximum wholesale from August 2012 to May 2014 and as a Teacher's Assistant at Greater Portmore High School from September 2011 to June 2012. Overall, Crystal has a diverse range of skills and experience in customer service, coordination, finance, and management.

Crystal Spence attended Edna Manley college from 2009 to 2010, where they studied Art Education. In addition, Crystal Spence obtained an EF SET Certificate from EF Standard English Test (EF SET) in October 2022.