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Jamie Gonzales is a Customer Success Manager at Go Solutions Group, specializing in SaaS solutions for Medicaid billing and special education software, with responsibilities including managing over 200 accounts and providing comprehensive onboarding and support. Previous experience includes serving as a Special Education Teacher at Clear Creek ISD, where documentation of student services and collaboration on Individual Education Plans was emphasized, and as a Special Education Teacher at Conroe Independent School District, focusing on Medicaid funding and communication with parents. Additionally, Jamie has experience as the Teen Camp Lead Counselor at The Y (YMCA), implementing behavior programs and training staff. Jamie holds a Bachelor's degree in Interdisciplinary Studies from Texas A&M University.