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Siobhan Forbes has a diverse work experience history. Siobhan is currently working as a Client Success Manager at Maestro since December 2022. Prior to that, they worked at Smartsheet from November 2021 to December 2022. At Smartsheet, Siobhan held the role of Customer Success Manager I, Global Scale Team and was responsible for supporting adoption, retention, and growth for existing customers. Siobhan consistently exceeded quarterly targets and collaborated with sales and professional services teams to identify sales opportunities. Siobhan also managed customer escalations and led various improvement initiatives within the Global CS team.

Before joining Smartsheet, Siobhan worked at Cox Automotive Inc. as a Senior Account Coordinator in the Enterprise Program from March 2020 to April 2021, and earlier as an Account Coordinator in Commercial Accounts from March 2019 to March 2020. Siobhan also has experience as a Project Manager at Shark Communications from April 2018 to March 2019.

Siobhan's work experience also includes an internship as a Marketing Intern at Hickok & Boardman Insurance Group from May 2016 to September 2016.

Siobhan Forbes completed their education at the University of Vermont, where they obtained a Bachelor of Science (BS) degree in Business Administration. Siobhan has also obtained several additional certifications, including Certified Customer Success Manager (CCSM) Level 1 and Level 2 from SuccessHACKER, Growth Marketing Foundations and Value Realization Best Practices for Customer Success Management from LinkedIn, and Smartsheet Product Certified User from Smartsheet. Siobhan achieved these certifications in various months and years, with the most recent being in October 2022.