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Vadim Vasilchenko began their work experience in 2015 as a Customer Relations Manager at an entrepreneurial company. In 2017, they joined Go Interactive as a Customer Service Specialist. Vadim later progressed to the role of Head of Customer Service in September 2020.

From 2009 to 2015, Vadim Vasilchenko attended the National Technical University of Ukraine 'Kyiv Polytechnic Institute', though the specific degree and field of study pursued are unspecified.