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Eric Harhi has a diverse background in customer operations, sales, and marketing. Since 2021, they have been the Director of Customer Operations at GO, where they work with the CEO, CFO, CTO, and CAO to maximize returns on investments and increase productivity. Prior to this, they held various roles at Tesla from 2016-2021, including Store Leader, Delivery Manager, Delivery Advisor, and Customer Experience Specialist. Eric achieved a ranking as Top 3 Store in regional customer satisfaction, delivery yield, product dwell, and sales for 2 years and reduced product dwell from an average of 7 days to under 3 days and delivery yield to over 95% quarter over-quarter. Before Tesla, Eric was a Market Manager at Twitch from 2011-2016, where they networked in-market to build partnerships and connections with prospects while optimizing target audience reach. Eric also drove business development in local markets and increased penetration with proactive marketing/campaign strategies.

Eric Harhi obtained a Bachelor of Science in Psychology from the University of Arizona in 2009. Eric also holds an ASales License from the Pennsylvania Automotive Association.