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Jack Barmby is the Founder and CEO at Gnatta, a company that focuses on improving communication between organizations and customers in today's digital era. Jack is also the Founder and Chairman of FM Outsource, a company that specializes in creating customized customer experience solutions across various channels. Previously, Jack worked as a Social Media Consultant at Parcel2Go.com, where Jack successfully developed a social media campaign that enhanced customer service interactions and revenue. Jack studied Business Studies and Marketing at The University of Stirling.