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Humberto is an IT Professional with over 20 years of hands-on IT Management for companies like Mondelez, Kraft Foods, and Cadbury Schweppes. His background includes the design and implementation of cloud-based solutions using market-leading platforms like AWS (achieved several important certifications), and the implementation and management of Infrastructure Services like Network, Hosting, Telephony, End User Services and Help Desk for big scale companies with thousands of users. Working a big part of his professional career on the customer side has given him a clear understanding of the customer´s needs and the type of partnering that must exist between a technology company and its customers.