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Penny Xu has a diverse and extensive work experience. Penny is currently working at GloCoach as the Chief Client Officer since May 2021. Prior to this, they held the position of Director of Business Development at the same company since January 2021. From December 2016 to August 2020, Penny worked at The Walt Disney Company as the National Guest Service Manager. Before that, they were employed at Disney English, where they served as the Center Manager from July 2012 to November 2016, and as the Sales Manager from August 2011 to June 2012.

Penny Xu completed their Bachelor's degree in English Language and Literature, General from Xi'an International Studies University. Penny attended the university from 2001 to 2005.