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Sacha Redman is an accomplished professional with extensive experience in customer experience and operations management. Currently serving as the Group Customer Experience Director at Globus Group since June 2023, Sacha previously held significant roles at Arco: Experts In Safety and Groupe Atlantic, overseeing commercial operations and customer relationships, respectively. Sacha's leadership at Arco included directing customer services during a digital transformation. Earlier career highlights include general management at CPP Group plc, where responsibilities spanned strategic oversight and regulatory compliance, and resource planning at RBS Insurance. Sacha's educational background includes a Bachelor’s Degree in Mathematics with Business Administration from Northumbria University.