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Rafael Anuel is an experienced professional in product development and customer service, currently serving as Senior Product Development Manager in the Smart Home Division at Globe Electric since October 2021, having previously held various roles within the same company, including Product Development Manager and Product Strategist. Rafael's career began in the insurance sector with positions at Aldecoa Asesores and Liberty Mutual Insurance, focusing on individual insurance policies and customer advisory. Rafael also has a background in customer service with experience at Manulife and Fusion BPO Services. Academic qualifications include a Master’s Degree in Insurance and Risk Management from UCAB, a Bachelor’s Degree in Insurance from Instituto Universitario de Seguros, and a degree in Management with a focus on Project Management from McGill University.