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Thales Machado has extensive work experience in various roles and industries. Thales currently serves as the Head of Operations at Globalweb Corp, where they oversee the strategic and tactical execution of software factory contracts across multiple business verticals. Thales is responsible for ensuring the delivery of excellent services and managing a team of 580 employees. Prior to their current role, they worked as a Project Manager at Spread Tecnologia, where they managed the application portfolio for the CAIXA client. Thales was responsible for ensuring project deadlines, costs, and quality were met, as well as managing multidisciplinary teams and implementing agile methodologies. Thales also worked as a Project Management Coordinator at Cast group, where they managed relationships and teams for the CAIXA client, controlled pipeline and forecast, and achieved revenue goals for a portfolio of 28 systems. Earlier in their career, Thales worked at CTIS as a Product Development Manager and Information Technology Specialist, at DBA as a Tech Lead and System Analyst, at Politec as a System Programmer, and at G&P as a Support Analyst.

Thales Machado completed a Bachelor of Technology in Computer Systems Analysis from Universidade Paulista in the years 2007 to 2009. Thales then pursued a Master of Business Administration (MBA) in Data Modeling/Warehousing and Database Administration from IESB in 2015 and 2016. In 2017 to 2018, Thales obtained a Postgraduate Degree in Information Technology Project Management from Unisignorelli. More recently, in the year 2020, Thales had a brief educational engagement with Design Circuit, although no specific degree or field of study is mentioned for this period.