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Crystal Bailey has worked in a variety of roles since 2005. Crystal began their career as a Child Support Officer at the Texas Attorney General in 2005. In 2006, they moved to TG as a Loan Guarantee Rep. In 2010, they became a Regional Manager at Texas Urban Enterprises. In 2014, they were appointed Manager Customer Success & Support at Querium Corporation. In 2015, they became a Sales Consultant at Anchor-Ventana Glass. Most recently, in 2019, they were appointed Senior Ecommerce Channel Manager at Global Resale.

Crystal Bailey attended The University of Texas at Austin from 1999 to 2003, where they earned a Bachelor of Arts (B.A.) in Psychology.