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Majid Mohamed is an experienced Application Support Engineer currently at Global Relay since July 2022. Prior to this role, Majid served as an Information Technology Co-op at TIGERDrylac North America, focusing on Server Administration and Desktop Support from January to April 2022. Major experience includes over a decade as a Senior Application Support Program Analyst at Bank of America Merrill Lynch, providing L2/L3 support for live trading applications and ensuring system performance. Further experience includes working as a Senior Software Engineer at Tech Mahindra, delivering 24x7 application support for a major e-commerce platform. Majid holds multiple degrees, including a Graduate Certificate in Computer Application Security from Conestoga College and an MTech in Information Technology from Sathyabama University. Ongoing education includes a Global Certificate in Data Science from Accredian.