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Khurram Butt possesses extensive experience in business development and call center management, having served as Partner and Director of Business Development at Global Outsourcing Agency since March 2013, and previously as Partner and Call Center Manager at Global Outsourcing Agency Corp. Outreach BPO from July 2009 to March 2013. During a successful tenure, Khurram managed an offshore call center with over 150 employees, overseeing hiring, training, budgets, daily operations, and team leadership. Additionally, Khurram played a key role in expanding the call center's capacity from 50 to 150 seats in under two years. Earlier experience as Partner and Business Development Manager at Global Outsourcing Agency Corp. involved managing client relationships and driving revenue growth. Khurram's educational achievements include a Diploma in Pharmacy Tech from Ashworth College and a two-year college degree in Commerce/Accounting from PCC.