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Elangovan Natesan is an experienced professional in operations management with a career spanning over two decades. Currently serving as Associate Director of Operations at Global Healthcare Resource since October 2011, Elangovan oversees large groups within the U.S. market. Prior experience includes a role as Claims Operations Manager at Dell from March 2006 to September 2011, where responsibilities included recruitment and denial management for hospital account receivable collections. Earlier, as Group Coordinator at Nittany Decision Services from April 1996 to October 2000, Elangovan managed denial processes for a team of anaesthesiologists and CRNAs, in addition to handling physician credentialing and patient collections. Elangovan holds a Master's in Human Resource Management from Loyola College in Chennai and a Bachelor's in Zoology/Animal Biology from Fergusson College.