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Steven Om has a diverse work experience in the insurance industry. Steven started their career at AIA, where they served as the Head of Underwriting and later became the Deputy Head of Operations. Steven then joined Cigna International Markets as the Regional Underwriting Director for the Asia Pacific region. After that, they moved to Cigna Indonesia as the Chief Operating Officer. Steven later worked at Cigna, where they held various positions, including AVP, Head of Operations, and AVP, CCO & Head of Healthcare. Their most recent position was at Global Excel Management Inc., where they served as the Managing Director and is currently the Senior Vice President of Global Operations.

From 1991 to 1995, Steven Om attended Haverford College, where they focused their studies on East Asian Studies. No specific degree was mentioned.