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Janine Frias has extensive experience in customer service and support roles, currently serving as an Integrator and Customer Service Team Lead at Global Ecom Partners since August 2019. Previously, Janine worked as a Virtual Assistant from July 2017 to August 2019 and held various positions at UniversalTech Inc. between January 2015 and May 2017, including Sales Team Lead and Retention Specialist. Janine's earlier roles include Publishing Consultant at Author Solutions, LLC, Technical Support Specialist at Sutherland, and Customer Service Representative at Convergys. Janine's educational background includes studies at De La Salle University - Dasmariñas and Philippine Christian University, focusing on a degree in Secondary Education.