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Lillie Baker is a seasoned professional in customer success and commercial strategy, currently serving as a Senior Customer Success Manager for Key Accounts at Global-e since October 2023. Prior to this role, Lillie held the position of Commercial Strategy & Partnerships Manager at Hi Mum! Said Dad from February 2023 to October 2023. Lillie gained extensive experience at Realife Tech from June 2019 to February 2023, where responsibilities included Partner Account Manager, Senior Customer Success Manager, and Customer Success Manager. Earlier career experience includes serving as an Operations Manager at ITE Group plc from October 2018 to June 2019. Lillie Baker holds a BSc degree in Events Management with a focus on Meeting and Event Planning from Canterbury Christ Church University, completed between 2015 and 2018, and attended St Edmunds School and Felsted School prior to that.