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Valentina Keller is an experienced Customer Success Manager with a focus on sustainability and client relationship management. Currently at Global Climate Initiatives, Valentina aids B2B clients in assessing carbon footprints and develops action plans for reduction, while also managing onboarding for new customers on a SaaS platform. Prior experience includes roles at Otovo, where Valentina handled photovoltaic installations and implemented corporate social responsibility (CSR) projects, and at Learning Planet Institute, focusing on client support for educational technology. Valentina's background encompasses administrative and strategic responsibilities in customer service and insurance management, complemented by a Bachelor's degree in Management & Sustainable Development from ESI GREEN & SOCIAL BUSINESS SCHOOL. Additional educational credentials include training in Global Environmental Management from DTU - Technical University of Denmark.