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Sagar Sharma has a diverse work experience in the field of IT service management and development. Sagar started their career as an Intern at Bharat Electronics in 2012. From 2013 to 2014, they worked as an Author at www.kyatechnologyhai.com. In 2014, they joined HCL Technologies as a Graduate Engineering Trainee, where they gained experience in ServiceNow development and customization. Sagar later became a Senior Analyst at HCL, focusing on IT service management and ServiceNow development. In 2016, Sagar joined Deloitte Consulting as a ServiceNow Technical Consultant, working on IT service management and gaining further experience with ServiceNow customization and implementation. Sagar was promoted to the role of Senior Specialist in 2021, before transitioning to GlideFast Consulting in 2022. At GlideFast, Sagar serves as a Technical Developer/Architect and Service Delivery Manager, applying their expertise in ServiceNow development and management. Overall, Sagar Sharma has demonstrated a strong background in IT service management, ServiceNow development, and customization throughout their career.

Sagar Sharma completed their Bachelor of Technology (BTech) in Computer Science Engineering from Rajasthan Technical University. Sagar attended Rajathan Technical University from 2010 to 2014.

Prior to their university education, Sagar Sharma attended Arwachin Bharti Bhawan Sr. Sec. School for their Senior Secondary education. Sagar completed their Senior Secondary education in 2010.

In terms of additional certifications, Sagar Sharma obtained a ServiceNow Certified Administrator certification from ServiceNow in May 2016. Sagar also obtained a Microsoft Technology Associate certification from Microsoft IT Academy in April 2013. Additionally, they hold a Certified Application Developer certification from ServiceNow, and several other certifications including Certified Implementation Specialist - CSM, Certified Implementation Specialist - HRSD, Certified Implementation Specialist - ITSM, Certified Implementation Specialist - SIR, and Certified System Administrator from ServiceNow. However, the specific months and years when these certifications were obtained are not provided in the given information.